Velodyne Subwoofer Repairs

velodyne logo, speaker exchange, speakerex Velodyne has earned their reputation for producing superb sounding subwoofers. Consumer satisfaction has been and continues to be ranked very high. We meet many people who are the proud owners of more than one set of Velodyne subs. As a service center, we see how strong Velodyne product loyalty really is. Customers are very pleased to be offered a repair option, especially when they compare repair costs to the purchase of new units.

The Speaker Exchange is the official Veldoyne Service Center for the South Eastern United States. We repair and replace amplifiers, replace foam surrounds, and recone some model woofers. Beginning June 1, Velodyne stopped supporting amp repairs and parts for the ULD, VA, F, FSR, and FSX models (although schematics are still available). However, other speaker repairs for these and all other models Velodyne subs are still available at The Speaker Exchange. The issue becomes, do you have an amp repair or not.

Most Servo related problems are most likely unrepairable, but before discarding the speaker, it is worth it to have the speaker evaluated. Not only can The Speaker Exchange repair the previously mentioned speakers “in house”, but we also provide both In Warranty and Out of Warranty repairs for the current lines. The warranty period for most of the current line is 3 years for  electronics and 5 years for the transducer (check for specifics in your manual.) Current lines are: DEQ-R Series , Digital Drive 1812 Signature Edition , Digital Drive Series , DLS-R Series , Impact Series , MIC-5 , MicroVee , MiniVee Series , Optimum Series , SC-600 , SMS-1 , Subcontractor Series and VX-11.

Typical of all speaker brands that use a polyfoam or butyl rubber surround, older Velodyne speakers also suffer surround dry rot. This can easily be repaired. You can send the woofer only, or the whole cabinet,  to The Speaker Exchange for professional repair, or try your hand at DIY refoaming. If you have an accelerometer (the ribbon cable that connects the amp to the voice coil through the cone) then it is very important that you DO NOT CUT it. The Speaker Exchange also sell new Velodyne Subwoofers, so we’re the place for all your Velodyne needs. Randall is the Velodyne specialist and would love to talk to you about your interests or concerns.

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11 Responses to Velodyne Subwoofer Repairs

  1. Arthur February 19, 2011 at 6:42 am #

    I own an older F-series velodyne sub, which is now making some horrible noises when signals pass through it. Is it worth repairing?

  2. Ron May 8, 2011 at 1:07 am #

    Need for 15″ RE sub woofer…3″ dual voice coil…40lbs chrome magnet

  3. Lanh Nguyen October 24, 2016 at 11:51 am #

    Hi Cathy.
    I have a VELODYNE SUB D D 15 PLUS that doesn’t sound normal. Do you think I can still get it repair by you. If yes please email me instruction on shipping and info on the repair fee.
    thank you

    • Cathy Satin October 24, 2016 at 1:26 pm #

      Yes we can repair for you. It is difficult to quote without having the speaker here to evaluate because it could be the amp or the woofer or both or it could be something else entirely (although that is more doubtful). Repair estimates run from $800-2500.00.

  4. RAFAEL GALLO COLUNGA February 26, 2017 at 12:03 pm #

    Hi, I have a Velodyne dd15bg damaged, I’m in Mexico, does you can repait it?, Thank you very much.

    • Cathy Satin February 27, 2017 at 12:18 pm #

      Your best option is to order a new amp. Please contact us for more info.

  5. Steven July 22, 2017 at 4:28 am #

    Hi,

    I have a dd 10 plus with accelerator (servo sensor) problem. It is possible to order one new sensor?

    Or can i try to have a look at the sensor by just remove the dust cap?

    Thank you

    • Cathy Satin July 24, 2017 at 11:53 am #

      The accelerometer is not repairable. We have been told that you can try to unhook it and the speaker should still work. If you want to send to us we will work on it and test this out for you, we are happy to do so.

  6. Ingo Borchers November 24, 2017 at 2:34 pm #

    Dear Speaker Repair Experts

    My fine Velodyne DD12 BGE, Serial Number 690261007, Date Jan. 26, 2009, is not working.

    The Speaker itself is still fine, but the electronic is not in order.

    Could you repair the related electronic for me, if I would send you only the full Digital Drive Rear Panel including all electronic components?

    Since I am living in Germany, the DD 12 operates on 220 Volts 50 Hz, which you may take into account.

    How much time would you approximately need for the repair and how much would it roughly cost?

    Since I am an electronic engineer, I could detach and later reinstall the full Rear Panel by myself without any problem.

    Thank you very much for your help.

    Best Regards

    Ingo

    PS: If you could not do this repair, could you please recommend some other company who possibly could

    • Cathy Satin November 28, 2017 at 12:43 pm #

      You should know that the accelerometer on the woofer could be bad and you wouldn’t know unless you have a known good amplifier to test it with. If we repair the amplifier it could be from $450-$650 depending on which board or boards are needed. The repair time is 1-3 weeks depending on how quickly we get parts from Velodyne.
      We can sell you the boards to install yourself it you know which boards you need. The most problematic is the amp board which is $325 and the DSP can also have issues and it’s $200. Usually when the DSP board goes out it does so in conjunction with the amp board. You probably wouldn’t know the DSP is bad without first replacing the amp board. I hope that helps you. If you need any other info, please let me know.

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